Privacy Policy

At Well Street, we value your privacy and are committed to handling your personal information with care and respect. This Privacy Policy explains how we collect, use, and protect your data when you use our services or interact with us.

By engaging with us, you’re trusting us with your data, and we want to be transparent about how we use it. If you ever have any questions or concerns, we’re here to help.

1. What Data Do We Collect?
When you get in touch with us, apply for a job, or use our services, we may collect:

  • Your name, email address, phone number, CV, and any job preferences
  • Information about how you interact with our website, such as your IP address, device type, or browser information

2. Why Do We Collect This Data?
We collect and process your personal data to:

  • Provide you with relevant job opportunities.
  • Keep you updated on recruitment-related news or services.
  • Improve our services and your website experience.
  • Comply with legal obligations (e.g., verifying your right to work).

3. Legal Bases for Processing
Under UK data protection law, we rely on the following legal bases to process your personal data:

  • Consent – when you opt in to receive updates or marketing.
  • Legitimate interest – to match candidates with suitable jobs and improve our services.
  • Contractual necessity – when processing is needed to enter into or fulfil a contract.
  • Legal obligation – to comply with legal or regulatory requirements.

4. How Do We Use Your Data?
Your information helps us:

  • Match you with job opportunities that suit your skills and interests.
  • Stay in touch with you throughout the recruitment process.
  • Send updates or information about new roles (if you opt in).
  • Improve the usability of our website and services.
  • We always aim to use your data in ways that are fair, transparent, and aligned with your expectations.

5. Do We Share Your Data?
We do not sell your data. We only share it:

  • With potential employers involved in the recruitment process.
  • With trusted third-party service providers (e.g., HR software, cloud platforms).
  • When required by law or to comply with a legal process.
  • We ensure all third parties handle your data with the same level of protection and respect.

6. International Data Transfers
Your personal data may be processed or stored outside the UK. When this happens, we make sure that appropriate safeguards are in place, such as:

  • Countries with an adequacy decision from the UK Government.
  • Use of Standard Contractual Clauses (SCCs) or other approved mechanisms.
  • These measures ensure your data is kept secure and compliant with UK data protection standards.

7. How Do We Protect Your Data?
We use up-to-date security measures to protect your data from unauthorised access, loss, or misuse. While no system can guarantee absolute security, we take all reasonable steps to protect your personal information.

8. How Long Do We Keep Your Data?
We retain your personal data only for as long as necessary for recruitment and business purposes. Typically:

  • Candidate and CV data: kept for up to 2 years after your last interaction.
  • Contact details for marketing (if opted in): until you unsubscribe.
  • Data required by law: retained as required by applicable legislation.
  • Once no longer needed, your data will be securely deleted or anonymised.

9. Your Rights
You have the right to:

  • Access – Ask us for a copy of the data we hold about you.
  • Correct – Update or fix any incorrect information.
  • Delete – Request we delete your personal data.
  • Object – Object to how we use your data, including for marketing.
  • Withdraw consent – Where processing is based on your consent.
  • To exercise any of your rights, email us at [email protected].

10. Concerns or Complaints
If you're unhappy with how we've handled your data, please contact us directly. If you're not satisfied with our response, you have the right to raise a concern with the Information Commissioner's Office (ICO) at www.ico.org.uk.

11. Contact Us
If you have any questions about this policy or how we handle your data, please get in touch: [email protected]